Privacy Policy

Last Updated: 26.2.2025

This Privacy Policy is to inform you, as a user of the Axelroad app and/or related website https://www.axelroad.com (further the “App” and the “Website” respectively, together “we/us”, the “Product”), on the processing of your personal data in connection with the use of the Product.

When we say “personal data” or “personal information”, we are referring to information related to you. Such information is not limited to what directly identifies you, such as your name. In fact, you own and have legal rights to anything that speaks of you: the data you enter about your fitness experience, your aim for using the Product, and even the way you use the Product itself. To avoid legalese, we can also use “your data” or “your information” in the same meaning.

This policy is meant to provide you with all the relevant information to make an informed choice to use the Product. It also informs you of your rights and how you can exercise them.

Please note that the Product is intended for users who have reached the minimum legal age. Therefore, we expect you will not use the Product unless you are at least 16 or older.

We are committed to protecting your privacy. By accessing or using our services, you consent to the practices described in this policy.

1. Who We Are

The controller responsible for processing regarding the Product is Axelgate s.r.o. ("we," "us," or "our"), with its registered address at Námestie osloboditeľov 3/A, 04001 Košice, Slovakia.

2. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at support@axelgate.com or

Axelgate s.r.o.

Námestie osboditeľov 3/A, 04001 Košice, Slovakia

3. Your Rights & Choices

You are entitled to data-related rights as described below. You may assert them directly via the App (to the extent possible) or by contacting us via email at support@axelgate.com

Please note that these rights are based on European laws, namely the General Data Protection Regulation (the “GDPR”). Depending on your country of residence, those rights may have different interpretations. Should you wish to assert your country-specific rights, kindly let us know, and we will review your case individually.

Depending on your location, you may have the following rights:

3.1 Rights Under GDPR (Europe)

Right to access, correct, or delete your data
Right to data portability
Right to restrict or object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a data protection authority

3.2 Rights Under CCPA (California, USA) Right to access, correct, or delete your data

Right to know what personal data we collect and how we use it
Right to request deletion of your data
Right to opt out of the sale of personal data (we do not sell data)
Right to non-discrimination for exercising privacy rights

3.3 Rights Under LGPD (Brazil)

Right to confirmation of data processing
Right to access and correct personal data
Right to data portability
Right to request anonymization or deletion
Right to revoke consent

3.4 Access and Control

Users can access their data, update their data, or request deletion of their data within the app settings or by sending an email to support@axelgate.com.

3.5 Opt-Out Options

Users can opt out of receiving marketing emails and notifications by:

Clicking the “unsubscribe” link in any marketing email.
Managing notification preferences in the app settings.
Sending an opt-out request to support@axelgate.com .

4.0 Information We Collect

We collect the following types of information:

4.1 Personal Information

We may collect personal information you provide to us, including but not limited to:

First name
Last name
Email address
Fitness-related data (e.g., workout history, goals, progress reports)

4.2 Automatically Collected Information

When you use our services, we may automatically collect:

IP address
Device information (device type, operating system, browser type)
Usage data (app activity, interaction with features, crash reports)
Cookies and tracking data (see Section 6)

4.2 Automatically Collected Information

When you use our services, we may automatically collect:

IP address
Device information (device type, operating system, browser type)
Usage data (app activity, interaction with features, crash reports)
Cookies and tracking data (see Section 6)

4.3 Information from Third Parties

We may collect data from third-party services, such as analytics providers (Google Firebase) and payment processors (Stripe).

5.0 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

Remember user preferences
Analyze usage and improve our services
Deliver relevant advertisements (if applicable)

You can manage cookie preferences in your browser settings.

6.0 How We Use Your Information

We use the information we collect to:

Improve the app functionality and tailor services to your needs
Analyze product performance and improve user experience
Ensure safety, security, and integrity of the product
Personalize workout plans and recommendations
Send notifications and updates
Process transactions and manage billing
Ensure account management and feature accessibility

7.0 Data Sharing & Third-Party Services

We do not sell your personal data. However, some of our functions rely upon services from third parties, so-called “processors.” Processors act based on and in accordance with our requests and shall not use your data for their own purposes.

Service Providers: Cloud storage, analytics, and payment processors (e.g., Google Firebase, Google Analytics, Stripe)
Legal Authorities: When required by law or to protect our rights

8.0 Data Retention & Security

We retain your data only as long as necessary for the purposes outlined in this policy. You can request to terminate your account and delete your data at any time.

8.1 Protection Strategies

Data is stored using Microsoft Azure backend services.
All API requests are encrypted, and authentication tokens are required for all data requests.

8.2 Data Breach Protocol

In the event of a data breach, Axelgate s.r.o. has a response plan in place. If a breach occurs, we will:

Contain and assess the breach – Immediately investigate and mitigate risks.
Notify affected users – If personal data is compromised, we will notify impacted users within 72 hours (as required under GDPR).
Report to relevant authorities – If required, we will report the breach to data protection authorities.
Implement corrective measures – Strengthen security and prevent future breaches.

9.0 Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such data, we will delete it.

10.0 Changes to This Policy

We may update this Privacy Policy from time to time.

10.1 Notification Methods

To ensure users are informed about changes, we will notify them through:

In-app notifications
Email notifications
A banner or pop-up message within the app

By continuing to use our Product, you acknowledge you have read and understood the most up-to-date Privacy Policy.